Customer relationship management essentials / (Record no. 140011)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00772cam a22002534a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 12105919 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BD-DhUL |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20161221152405.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 000714s2000 caua 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 00106662 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0761528458 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | DLC |
| -- | BD-DhUL |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.403 |
| Edition number | 21 |
| Item number | GOC |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gosney, John. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management essentials / |
| Statement of responsibility, etc. | John W. Gosney, Thomas P. Boehm. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Roseville, Calif. : |
| Name of publisher, distributor, etc. | Prima Tech, |
| Date of publication, distribution, etc. | c2000. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii, 234 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 365 ## - TRADE PRICE | |
| Price type code | IRS |
| Price amount | 250.00 |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| General subdivision | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Electronic commerce |
| General subdivision | Customer services |
| -- | Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Boehm, Thomas P. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Price effective from | Date last seen | Permanent Location | Not for loan | Date acquired | Source of classification or shelving scheme | Koha item type | Lost status | Withdrawn status | Source of acquisition | Collection code | Damaged status | Shelving location | Barcode | Current Location | Full call number |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2016-12-21 | 2016-12-21 | Dhaka University Library | 2011-01-12 | Books | Purchased | Non Fiction | General Stacks | 455397 | Dhaka University Library | 658.403 GOC |