Services marketing : (Record no. 140681)
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000 -LEADER | |
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fixed length control field | 00670nam a22002297a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | BD-DhUL |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20161222121659.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 161222s2011 ii a|||| |||| 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780070700994 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0070700990 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | BD-DhUL |
Transcribing agency | BD-DhUL |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Item number | ZES |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Zeithaml, Valarie A. |
245 10 - TITLE STATEMENT | |
Title | Services marketing : |
Remainder of title | integrating customer focus across the firm / |
Statement of responsibility, etc. | Valarie A. Zeithaml...[et. al.]. |
250 ## - EDITION STATEMENT | |
Edition statement | 5th ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | New Delhi : |
Name of publisher, distributor, etc. | McGraw-Hill, |
Date of publication, distribution, etc. | 2011. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xxviii, 708 p. : |
Other physical details | ill. ; |
Dimensions | 28 cm. |
500 ## - GENERAL NOTE | |
General note | includes index. |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Marketing. |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Bitner, Mary Jo |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Books |
Price effective from | Date last seen | Permanent Location | Not for loan | Date acquired | Source of classification or shelving scheme | Koha item type | Lost status | Withdrawn status | Copy number | Source of acquisition | Collection code | Damaged status | Shelving location | Barcode | Current Location | Full call number |
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2016-12-22 | 2016-12-22 | Dhaka University Library | 2016-12-22 | Books | 6 | Purchased | Non Fiction | General Stacks | 459452 | Dhaka University Library | 658.8 ZES | |||||
2016-12-22 | 2016-12-22 | Dhaka University Library | 2016-12-22 | Books | 10 | Purchased | Non Fiction | General Stacks | 473604 | Dhaka University Library | 658.8 ZES | |||||
2016-12-22 | 2016-12-22 | Dhaka University Library | 2016-12-22 | Books | 9 | Purchased | Non Fiction | General Stacks | 473603 | Dhaka University Library | 658.8 ZES | |||||
2016-12-22 | 2016-12-22 | Dhaka University Library | 2016-12-22 | Books | 2 | Purchased | Non Fiction | General Stacks | 454772 | Dhaka University Library | 658.8 ZES | |||||
2016-12-22 | 2016-12-22 | Dhaka University Library | 2016-12-22 | Books | 1 | Purchased | Non Fiction | General Stacks | 454771 | Dhaka University Library | 658.8 ZES |