Positively outrageous service and showmanship : industrial strength fun makes sales sizzle /
by Gross, T. Scott.
Material type: BookPublisher: New York : MasterMedia Ltd., c1993Description: vi, 259 p. ; 21 cm.ISBN: 0942361822 :.Subject(s): Customer servicesItem type | Current location | Collection | Call number | Status | Date due | Barcode |
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Books | Dhaka University Library General Stacks | Non Fiction | 658.812 GRP (Browse shelf) | Available | 403386 |
Browsing Dhaka University Library Shelves , Shelving location: General Stacks , Collection code: Non Fiction Close shelf browser
658.812 FRI Incredible customer service : | 658.812 GRC Customer loyalty : | 658.812 GRL Leading your positively outrageous service team / | 658.812 GRP Positively outrageous service and showmanship : | 658.812 HOK The kindness revolution : | 658.812 HOW How to really deliver superior customer service / | 658.812 JAC The customer is usually wrong! / |
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