Managing risk in communication encounters : strategies for the workplace /
by Waldron, Vincent R; Kassing, Jeffrey W.
Material type:
BookPublisher: Los Angeles : SAGE, c2011Description: xiii, 257 p. : ill. ; 23 cm.ISBN: 9781412966672 (pbk. : acidfree paper); 1412966671 (pbk. : acidfree paper).Subject(s): Communication in organizations | Interpersonal communication
Contents:
Introduction : a theoretical model for managing workplace risk -- Delivering and seeking feedback -- Managing emotion -- Resisting bullying and harassment -- Negotiating workplace relationships -- Monitoring organizational romance -- Dealing with difference -- Expressing dissent -- Proposing new ideas -- Responding to difficult team members -- Conclusion : risk and next-generation challenges.
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Dhaka University Library General Stacks | Non Fiction | 650.13 WAM (Browse shelf) | Available | 476533 |
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| 650.13 NOR Relationship economics : | 650.13 TES 7 survival skills for a reengineered world / | 650.13 VIT Taking care of business : | 650.13 WAM Managing risk in communication encounters : | 650.13 WEA Anger at work / | 650.14 ANG Getting Ahead : | 650.14 ATM The mercury transition : |
Includes bibliographical references and index.
Introduction : a theoretical model for managing workplace risk -- Delivering and seeking feedback -- Managing emotion -- Resisting bullying and harassment -- Negotiating workplace relationships -- Monitoring organizational romance -- Dealing with difference -- Expressing dissent -- Proposing new ideas -- Responding to difficult team members -- Conclusion : risk and next-generation challenges.
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