Keeping clients satisfied : make your service business more successful and profitable /
by Bly, Robert W.
Material type:
BookPublisher: Englewood Cliffs, N. J. : Prentice Hall, 1993Description: xi, 275 p. ; 24 cm.ISBN: 0135141834.Subject(s): Customer services -- United States | Service industries -- United States
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Dhaka University Library General Stacks | Non Fiction | 658.812 BLK (Browse shelf) | Available | 403272 |
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| 658.812 BAR Relationship marketing : | 658.812 BAW World-class customer satisfaction / | 658.812 BEM Managing knock your socks off service / | 658.812 BLK Keeping clients satisfied : | 658.812 BOE Extending the supply chain : | 658.812 COC The customer only rings once : | 658.812 CRC Customer bonding : |
Includes index.
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