Customer-responsive management : the flexible advantage /
by Davis, Frank W; Manrodt, Karl B [jt. aut.].
Material type:
BookPublisher: Cambridge, MA : Blackwell Publishers, 1996Description: xvii, 416 p. : ill. ; 22 cm.ISBN: 1557865051.Subject(s): Customer services -- Management | Consumer satisfaction
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Books
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Dhaka University Library General Stacks | Non Fiction | 658.812 DAC (Browse shelf) | 1 | Available | 401042 |
Includes bibliographical references and index.
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