The customer is CEO : how to measure what your customers want--and make sure they get it /
by Massnick, Forler.
Material type:
BookPublisher: New York : AMACOM, c1997Description: xv, 239 p. : ill. ; 24 cm.ISBN: 0814403468.Subject(s): Customer services -- United States | Consumer satisfaction -- United States
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Dhaka University Library General Stacks | Non Fiction | 658.812 MAC (Browse shelf) | Available | 401104 |
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| 658.812 KUC Customer relationship management : | 658.812 LOC Customer retention : | 658.812 LYW What do your customers really want? : | 658.812 MAC The customer is CEO : | 658.812 MOC Customer relationship management / | 658.812 MOC Customer relationship management / | 658.812 MUC Customer relationship management : |
Includes bibliographical references and index.
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