Improving your measurement of customer satisfaction : a guide to creating,conducting analyzing and reporting customer satisfaction measurement programs /
by Vavra, Terry.
Material type:
BookPublisher: New Delhi : Wheeler Publishing, 1998Description: xviii, 490p. : ill. ; 24 cm.Subject(s): Marketing
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Dhaka University Library General Stacks | Non Fiction | 658.834 VAI (Browse shelf) | 1 | Available | 387552 | |
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Dhaka University Library General Stacks | Non Fiction | 658.834 VAI (Browse shelf) | 2 | Available | 387553 | |
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Dhaka University Library General Stacks | Non Fiction | 658.834 VAI (Browse shelf) | 3 | Available | 387554 |
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| 658.834 MAS Statistics for marketing and consumer research / | 658.834 VAI Improving your measurement of customer satisfaction : | 658.834 VAI Improving your measurement of customer satisfaction : | 658.834 VAI Improving your measurement of customer satisfaction : | 658.834 ZAT Targeting the trendsetting consumer : | 658.8340285 SPD Digital analytics for marketing / | 658.8340285 SPD Digital analytics for marketing / |
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