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Customer relationship management practices : a study on retail banking in Bangladesh /

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BookPublisher: Dhaka: University of Dhaka, 2016Description: xi, 271 p. : ill. ; 30 cm.Subject(s): Customer relation | Banks and banking -- Bangladesh

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Item type	Current location	Collection	Call number	Status	Date due	Barcode
Books	Dhaka University Library Rare Collection	Non Fiction	658.812 YAC (Browse shelf)	Not For Loan		498734

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Previous	658.8 KAS Strategic marketing of Bangladeshi fabrics /	658.812 IQC Customer relationship management in financial services :	658.812 IQC Customer relationship management in financial services :	658.812 YAC Customer relationship management practices :	658.81202854 GHI Impact of technology-based service encounter on customer brand loyalty :	658.827 NEC Consumers' attitude towards brand switching :	658.88001 ANM Marketing systems in the informal manufacturing sector : a case study of Bangladesh /	Next

Thesis (Ph.D.)--Department of Marketing, University of Dhaka, Session: 2011-12

Glossary: p. x

Includes bibliographical references

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