Dhaka University Library Online catalog › Results of search for 'su,complete-subfield:"Customer relations."'

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	21.		Customer retention : an integrated process for keeping your best customers by Lowenstein, Michael W. Material type: Book; Format: print ; Literary form: not fiction Publisher: Milwaukee, Wis. : ASQC Quality Press, c1995Availability: Items available for loan: Dhaka University Library [658.812 LOC] (1). Add to cart (remove)
	22.		The kindness revolution : the company-wide culture shift that inspires phenomenal customer service by Horrell, Edward. Edition: ast. Eco.Material type: Book; Format: print ; Literary form: not fiction Publisher: New Delhi : PHI Learning , c2008Online Access: Table of contents Availability: Items available for loan: Dhaka University Library [658.812 HOK] (1). Add to cart (remove)
	23.		The customer is usually wrong! by Jandt, Fred Edmund. Material type: Book; Format: print ; Literary form: not fiction Publisher: Indianapolis, IN : Park Avenue, c1995Availability: Items available for loan: Dhaka University Library [658.812 JAC] (2). Add to cart (remove)
	24.		Sales effectiveness training : the breakthrough method to become partners with your customers by Zaiss, Carl D; Gordon, Thomas. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : A Dutton Book, 1993Availability: Items available for loan: Dhaka University Library [658.85 ZAS] (1). Add to cart (remove)
	25.		You can't lose if the customer wins : ten steps to growth & profit by Nykiel, Ronald A. Edition: Berkley ed.Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : Berkley Books, c1990Availability: Items available for reference: Dhaka University Library [658.812 NYY] (1 ). Add to cart (remove)
	26.		Take charge! : how to manage your customer relationships by Major, Grace. -- Sigma International, Inc Material type: Book; Format: print ; Literary form: not fiction Publisher: Fairfax, Va. : Sigma Books, c1992Availability: Items available for reference: Dhaka University Library [658.812 MAT] (1 ). Add to cart (remove)
	27.		No cover image available How to turn customer service into customer sales by Katz, Bernard. Material type: Book; Format: print ; Literary form: not fiction Publisher: Lincolnwood, Ill., U.S.A. : NTC Business Books, 1988Availability: Items available for reference: Dhaka University Library [658.812 KAH] (1 ). Add to cart (remove)
	28.		Auditing social media : a governance and risk guide / [electronic resource] by Scott, Peter R; Jacka, J. Mike. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, N.J. : Wiley, ©2011Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	29.		Beyond the familiar : long-term growth through customer focus and innovation / [electronic resource] by Barwise, Patrick; Meehan, Seán. Material type: Book; Format: available online ; Literary form: not fiction Publisher: San Francisco, Calif. : Jossey-Bass, 2011Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	30.		Statistical methods in customer relationship management / [electronic resource] by Kumar, V; Petersen, J. Andrew. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Chichester, West Sussex, United Kingdom : Wiley, 2012Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	31.		The financial services marketing handbook : tactics and techniques that produce results / [electronic resource] by Ehrlich, Evelyn; Fanelli, Duke. Edition: 2nd ed.Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, N.J. : Bloomberg Press, ©2012Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	32.		Marketing in the participation age : a guide to motivating people to join, share, take part, connect, and engage / [electronic resource] by Middleton, Daina. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, N.J. : Wiley, ©2013Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	33.		Handbook of strategic account management : a comprehensive resource / [electronic resource] by Woodburn, Diana; Wilson, Kevin. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Chichester, West Sussex : Wiley, 2014.Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	34.		Analytics and dynamic customer strategy : big profits from big data / [electronic resource] by Tanner, John F. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, N.J. : Wiley, 2014.Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	35.		The experience : the 5 principles of Disney service and relationship excellence / [electronic resource] by Loeffler, Bruce; Church, Brian T. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, New Jersey : Wiley, [2015]Other title: Five principles of Disney service and relationship excellence.Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	36.		Chief customer officer 2.0 : how to build your customer-driven growth engine / [electronic resource] by Bliss, Jeanne. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2015]Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	37.		Behavioral marketing : delivering personalized experiences at scale / [electronic resource] by Walters, Dave. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, NJ : Wiley, 2015.Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	38.		Fanatical prospecting : the ultimate guide for starting sales conversations and filling the pipeline by leveraging social selling, telephone, email, and cold calling / [electronic resource] by Blount, Jeb. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, New Jersey : Wiley, [2015]Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	39.		Service design for business : a practical guide to optimizing the customer experience / [electronic resource] by Reason, Ben; Løvlie, Lavrans; Flu, Melvin Brand. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, New Jersey : Wiley, [2016]Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	40.		Customer relationship management in financial services : a study on some selected private commercial banks in Bangladesh by Iqbal, Mohammed Masum. Material type: Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka, 2017Availability: Items available for loan: Dhaka University Library [658.812 IQC] (2). Add to cart (remove)

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