Dhaka University Library Online catalog › Results of search for 'su,complete-subfield:"Customer services"'

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	41.		Incredible customer service : the final test by Freemantle, David. Material type: Book; Format: print ; Literary form: not fiction Publisher: London ; New York : McGraw-Hill, c1993Availability: Items available for loan: Dhaka University Library [658.812 FRI] (1). Add to cart (remove)
	42.		Customer retention : an integrated process for keeping your best customers by Lowenstein, Michael W. Material type: Book; Format: print ; Literary form: not fiction Publisher: Milwaukee, Wis. : ASQC Quality Press, c1995Availability: Items available for loan: Dhaka University Library [658.812 LOC] (1). Add to cart (remove)
	43.		The customer is usually wrong! by Jandt, Fred Edmund. Material type: Book; Format: print ; Literary form: not fiction Publisher: Indianapolis, IN : Park Avenue, c1995Availability: Items available for loan: Dhaka University Library [658.812 JAC] (2). Add to cart (remove)
	44.		How to really deliver superior customer service by Halbrooks, John R. Material type: Book; Format: print ; Literary form: not fiction Publisher: Boston, MA : Inc. Magazine, 1996Availability: Items available for loan: Dhaka University Library [658.812 HOW] (1). Add to cart (remove)
	45.		No cover image available Efficacy of customer services : a comparative study between Islamic banks and conventional banks in Bangladesh / [Thesis MPhil] by Hafsa Binte Quasem. Material type: Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka, 2011Availability: Items available for reference: Dhaka University Library [658.8 HAE] (2 ). Add to cart (remove)
	46.		No cover image available Efficacy of customer services : a comparative study between Islamic banks and conventional banks in Bangladesh / [Mphil Thesis] by Quasem, Hafsa Binte. Material type: Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka, 2011Availability: Items available for reference: Dhaka University Library [658.8 HAE] (2 ). Add to cart (remove)
	47.		Agility in health care : strategies for mastering turbulent markets by Goldman, Steven L; Graham, Carol B. Edition: 1st ed.Material type: Book; Format: print ; Literary form: not fiction Publisher: San Francisco, Calif. : Jossey-Bass, 1999Availability: Items available for reference: Dhaka University Library [362.104258 AGI] (1 ). Add to cart (remove)
	48.		You can't lose if the customer wins : ten steps to growth & profit by Nykiel, Ronald A. Edition: Berkley ed.Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : Berkley Books, c1990Availability: Items available for reference: Dhaka University Library [658.812 NYY] (1 ). Add to cart (remove)
	49.		Take charge! : how to manage your customer relationships by Major, Grace. -- Sigma International, Inc Material type: Book; Format: print ; Literary form: not fiction Publisher: Fairfax, Va. : Sigma Books, c1992Availability: Items available for reference: Dhaka University Library [658.812 MAT] (1 ). Add to cart (remove)
	50.		No cover image available How to turn customer service into customer sales by Katz, Bernard. Material type: Book; Format: print ; Literary form: not fiction Publisher: Lincolnwood, Ill., U.S.A. : NTC Business Books, 1988Availability: Items available for reference: Dhaka University Library [658.812 KAH] (1 ). Add to cart (remove)
	51.		Beyond the familiar : long-term growth through customer focus and innovation / [electronic resource] by Barwise, Patrick; Meehan, Seán. Material type: Book; Format: available online ; Literary form: not fiction Publisher: San Francisco, Calif. : Jossey-Bass, 2011Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	52.		Design like Apple : seven principles for creating insanely great products, services, and experiences by Edson, John. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, N.J. : Wiley, 2012Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	53.		The experience : the 5 principles of Disney service and relationship excellence / [electronic resource] by Loeffler, Bruce; Church, Brian T. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, New Jersey : Wiley, [2015]Other title: Five principles of Disney service and relationship excellence.Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	54.		Service design for business : a practical guide to optimizing the customer experience / [electronic resource] by Reason, Ben; Løvlie, Lavrans; Flu, Melvin Brand. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Hoboken, New Jersey : Wiley, [2016]Online Access: Wiley Online Library Availability: No items available Add to cart (remove)
	55.		I'm first : your customer's message to you by Goldzimer, Linda Silverman; Beckmann, Gregory L. Edition: Paperback ed.Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : Berkley, 1991Availability: Items available for loan: Dhaka University Library [650 GOI] (1). Add to cart (remove)
	56.		No cover image available Impact of technology-based service encounter on customer brand loyalty : Bangladesh perspective by Ghosh, Sagib Kumar. Material type: Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka, 2018Availability: Items available for loan: Dhaka University Library [658.81202854 GHI] (1). Add to cart (remove)
	57.		Service computing : [electronic resource] concept, method and technology by Wu, Zhaohui; Deng, Shuiguang; Wu, Jian. Material type: Book; Format: available online ; Literary form: not fiction Publisher: Amsterdam : Morgan Kaufmann, 2015Online Access: ScienceDirect Availability: No items available Add to cart (remove)
	58.		Service supply chain systems : a systems engineering approach by Choi, Tsan-Ming. Material type: Book; Format: print ; Literary form: not fiction Publisher: Boca Raton : CRC, 2016Availability: Items available for loan: Dhaka University Library [658.7 SER] (2). Add to cart (remove)
	59.		Services marketing : integrating customer focus across the firm by Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D. Edition: 7th ed.Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : McGraw-Hill Education, 2018Availability: Items available for loan: Dhaka University Library [658.8 ZES] (9). Add to cart (remove)
	60.		No cover image available Hotel management and customer satisfaction : case of a five-star hotel / [MPhil Thesis] by Hossain, Md. Shakawath. Material type: Book; Format: print ; Literary form: not fiction Publisher: Dhaka : University of Dhaka, 2021Availability: Items available for reference: Dhaka University Library [647.94068 HOH] (1 ). Add to cart (remove)

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