Dhaka University Library Online catalog › Results of search for 'su,complete-subfield:"Customer services"'

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	1.		The future of retail banking : delivering value to global customers by DiVanna, Joseph A. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : Palgrave Macmillan, 2004Availability: Items available for loan: Dhaka University Library [332.12068 DIF] (1). Add to cart (remove)
	2.		Global private banking and wealth management : the new realities by Maude, David. Material type: Book; Format: print ; Literary form: not fiction Publisher: West Sussex, England ; J. Wiley & Sons, c2006Online Access: Table of contents only \| Publisher description \| Contributor biographical information Availability: Items available for loan: Dhaka University Library [332.123 MAG] (1). Add to cart (remove)
	3.		No cover image available Behavioural finance for private banking electronic resource by Hens, Thorsten; Bachmann, Kremena. -- ebrary, Inc Material type: Book; Format: electronic available online ; Literary form: not fiction Publisher: Hoboken, N.J. : John Wiley & Sons, c2008Other title: Behavioral finance for private banking.Online Access: Click here for full text. Availability: Items available for loan: Dhaka University Library [332.123 HEB] (1). Add to cart (remove)
	4.		Social network analysis in telecommunications by Pinheiro, Carlos Andre Reis. Material type: Book; Format: print ; Literary form: not fiction Publisher: Hoboken, N.J. : Wiley, c2011Availability: Items available for loan: Dhaka University Library [384.068/8 PIS] (1). Add to cart (remove)
	5.		Customer care : a training manual for library staff by Gannon-Leary, Pat; McCarthy, Michael D. Material type: Book; Format: print ; Literary form: not fiction Publisher: Oxford, UK : Chandos Pub., 2010Availability: Items available for loan: Dhaka University Library [025.5 GAC] (2). Add to cart (remove)
	6.		Positively outrageous service and showmanship : industrial strength fun makes sales sizzle by Gross, T. Scott. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : MasterMedia Ltd., c1993Availability: Items available for loan: Dhaka University Library [658.812 GRP] (1). Add to cart (remove)
	7.		Stop paddling & start rocking the boat : business lessons from the school of hard knocks by Pritchett, Lou. Edition: 1st ed.Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : HarperBusiness, c1995Availability: Items available for loan: Dhaka University Library [650.1 PRS] (1). Add to cart (remove)
	8.		Auditing your customer service : the foundation for success by Leppard, John; Molyneux, Liz. Material type: Book; Format: print ; Literary form: not fiction Publisher: London : Routledge, 1994Availability: Items available for loan: Dhaka University Library [657.45 LEA] (1). Add to cart (remove)
	9.		Firing on all cylinders : the service/quality system for high-powered corporate performance by Clemmer, Jim; Sheehy, Barry. Material type: Book; Format: print ; Literary form: not fiction Publisher: Homewood, Ill. : Business One Irwin, c1992Availability: Items available for loan: Dhaka University Library [658 CLF] (1). Add to cart (remove)
	10.		Fish! : a remarkable way to boost morale and improve results by Lundin, Stephen C; Paul, Harry; Christensen, John. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : Hyperion, c2000Online Access: Publisher description \| Contributor biographical information Availability: Items available for loan: Dhaka University Library [658.3 LUF] (1). Add to cart (remove)
	11.		Second to none : how our smartest companies put people first by Garfield, Charles A. Material type: Book; Format: print ; Literary form: not fiction Publisher: Homewood, Ill. : Business One Irwin, c1992Availability: Items available for loan: Dhaka University Library [658.3 GAS] (1). Add to cart (remove)
	12.		Touchstones : ten new ideas revolutionizing business by Band, William A. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : J. Wiley, c1994Online Access: Table of Contents \| Contributor biographical information \| Publisher description Availability: Items available for loan: Dhaka University Library [658.4 BAT] (2). Add to cart (remove)
	13.		Customer relationship management essentials by Gosney, John; Boehm, Thomas P. Material type: Book; Format: print ; Literary form: not fiction Publisher: Roseville, Calif. : Prima Tech, c2000Availability: Items available for loan: Dhaka University Library [658.403 GOC] (1). Add to cart (remove)
	14.		The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization by Albrecht, Karl. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : AMACON, c1994Availability: Items available for loan: Dhaka University Library [658.4012 ANC] (1). Add to cart (remove)
	15.		Taking charge and letting go : a breakthrough strategy for creating and managing the horizontal company by Spector, Bert. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : Free Press, c1995Other title: Taking charge & letting go.Availability: Items available for loan: Dhaka University Library [658.4012 STP] (1). Add to cart (remove)
	16.		The key to great leadership : rediscovering the principles of outstanding service : lessons from the front lines of the world's best service companies by Burwash, Peter; Burwash, Peter. Material type: Book; Format: print ; Literary form: not fiction Publisher: Badger, CA : Torchlight, c1995Availability: Items available for loan: Dhaka University Library [658.8 BUK] (1). Add to cart (remove)
	17.		Understanding services management : integrating marketing, organisational behaviour, operations, and human resource management by Glynn, William J; Barnes, James G. Material type: Book; Format: print ; Literary form: not fiction Publisher: Chichester ; New York : Wiley, c1995Availability: Items available for loan: Dhaka University Library [658.8 UND] (1). Add to cart (remove)
	18.		The streetcorner strategy for winning local markets : right sales, right service, right customers, right cost by Hall, Robert E. (Robert Estle). Material type: Book; Format: print ; Literary form: not fiction Publisher: Austin, Texas : Performance Press, c1994Availability: Items available for loan: Dhaka University Library [658.8 HAS] (1). Add to cart (remove)
	19.		World-class customer satisfaction by Barsky, Jonathan D. Material type: Book; Format: print ; Literary form: not fiction Publisher: Burr Ridge, Ill. : Irwin Professional, c1995Online Access: Contributor biographical information Availability: Items available for loan: Dhaka University Library [658.812 BAW] (1). Add to cart (remove)
	20.		Beyond the familiar : long-term growth through customer focus and innovation by Barwise, Patrick; Meehan, Seán. Material type: Book; Format: print ; Literary form: not fiction Publisher: Hoboken, N.J. : Jossey-Bass/Wiley, 2011Online Access: Table of contents only \| Publisher description \| Contributor biographical information Availability: Items available for loan: Dhaka University Library [658.812 BAB] (1). Add to cart (remove)

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