Managing knock your socks off service /
by Bell, Chip R; Zemke, Ron.
Material type: BookPublisher: New York : AMACOM, c1992Description: xii, 210 p. : ill. ; 22 cm.ISBN: 0814477844 .Subject(s): Customer servicesOnline resources: Table of contentsItem type | Current location | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Dhaka University Library General Stacks | Non Fiction | 658.812 BEM (Browse shelf) | Available | 403285 |
Includes bibliographical references p. 207-208.
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