Auditing your customer service : the foundation for success /
by Leppard, John; Molyneux, Liz.
Material type:
BookSeries: Marketing for managers. Publisher: London : Routledge, 1994Description: xii, 132 p. : ill. ; 21 cm.ISBN: 0415097320 (pbk.).Subject(s): Customer services -- Management | Auditing
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Books
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Dhaka University Library General Stacks | Non Fiction | 657.45 LEA (Browse shelf) | 1 | Available | 370734 |
Simultaneously published in the USA and Canada.
Includes bibliographical references (p. 130-[131]) and index.
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