Customer-centered reengineering : remapping for total customer value /
by Crego, Edwin T; Schiffrin, Peter D.
Material type:
BookPublisher: Burr Ridge, Ill. : Irwin Professional, c1995Description: xviii, 220 p. : ill. ; 23 cm.ISBN: 0786302984.Subject(s): Organizational change | Corporate reorganizations | Consumer satisfaction | Reengineering (Management)
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Books
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Dhaka University Library General Stacks | Non Fiction | 658.4063 CRC (Browse shelf) | Available | 401000 |
Includes bibliographical references p. 209-213 and index.
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