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Customer relationship management essentials /

by Gosney, John; Boehm, Thomas P.
Material type: materialTypeLabelBookPublisher: Roseville, Calif. : Prima Tech, c2000Description: xviii, 234 p. : ill. ; 24 cm.ISBN: 0761528458.Subject(s): Customer relations -- Management | Electronic commerce -- Customer services -- Management
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Non Fiction 658.403 GOC (Browse shelf) Available 455397
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658.403 FOQ Quantitative decision making / 658.403 FOQ Quantitative decision making / 658.403 FOQ Quantitative decision making / 658.403 GOC Customer relationship management essentials / 658.403 HAD Harvard business essentials : 658.403 INM Multiple criteria decision making : 658.403 INM Multiple criteria decision making :

Includes index.

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Last Updated on September 15, 2019
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