Dhaka University Library Online catalog › Results of search for 'su,complete-subfield:"Consumer satisfaction"'

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	1.		Customer-centered reengineering : remapping for total customer value by Crego, Edwin T; Schiffrin, Peter D. Material type: Book; Format: print ; Literary form: not fiction Publisher: Burr Ridge, Ill. : Irwin Professional, c1995Availability: Items available for loan: Dhaka University Library [658.4063 CRC] (1). Add to cart (remove)
	2.		Taking charge and letting go : a breakthrough strategy for creating and managing the horizontal company by Spector, Bert. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : Free Press, c1995Other title: Taking charge & letting go.Availability: Items available for loan: Dhaka University Library [658.4012 STP] (1). Add to cart (remove)
	3.		How to market to people not like you : "know it or blow it" rules for reaching diverse customers by McDonald, Kelly. Material type: Book; Format: print ; Literary form: not fiction Publisher: Hoboken, N.J. : Wiley, c2011Availability: Items available for loan: Dhaka University Library [658.8 MCH] (1). Add to cart (remove)
	4.		World-class customer satisfaction by Barsky, Jonathan D. Material type: Book; Format: print ; Literary form: not fiction Publisher: Burr Ridge, Ill. : Irwin Professional, c1995Online Access: Contributor biographical information Availability: Items available for loan: Dhaka University Library [658.812 BAW] (1). Add to cart (remove)
	5.		Customer service and support : implementing effective strategies by Armistead, Colin G; Clark, Graham. Material type: Book; Format: print ; Literary form: not fiction Publisher: London : Financial Times ; Pitman, 1992Availability: Items available for loan: Dhaka University Library [658.812 ARC] (1). Add to cart (remove)
	6.		Tales of knock your socks off service : inspiring stories of outstanding customer service by Anderson, Kristin; Zemke, Ron. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : AMACOM, c1998Availability: Items available for loan: Dhaka University Library [658.812 ANT] (1). Add to cart (remove)
	7.		Customer-responsive management : the flexible advantage by Davis, Frank W; Manrodt, Karl B. Material type: Book; Format: print ; Literary form: not fiction Publisher: Cambridge, MA : Blackwell Publishers, 1996Availability: Items available for loan: Dhaka University Library [658.812 DAC] (1). Add to cart (remove)
	8.		Word-of-mouth marketing by Wilson, Jerry R. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : J. Wiley, c1991Availability: Items available for loan: Dhaka University Library [658.812 WIW] (1). Add to cart (remove)
	9.		Up the loyalty ladder : turning sometime customers into full-time advocates of your business by Raphel, Murray; Raphel, Neil. Edition: 1st ed.Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : HarperBusiness, c1995Availability: Items available for loan: Dhaka University Library [658.812 RAU] (1). Add to cart (remove)
	10.		The customer is CEO : how to measure what your customers want--and make sure they get it by Massnick, Forler. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : AMACOM, c1997Availability: Items available for loan: Dhaka University Library [658.812 MAC] (1). Add to cart (remove)
	11.		Close to the customer : 25 management tips from the other side of the counter by Donnelly, James H. Material type: Book; Format: print ; Literary form: not fiction Publisher: Homewood, Ill. : Business One Irwin, c1992Availability: Items available for loan: Dhaka University Library [658.812 DOC] (1). Add to cart (remove)
	12.		50 ways to close a sale (and keep the customer for life) by Michaelson, Gerald A. Edition: 1st ed.Material type: Book; Format: print ; Literary form: not fiction Publisher: New York : W. Morrow, c1994Availability: Items available for loan: Dhaka University Library [658.85 MIF] (1). Add to cart (remove)
	13.		Customer retention : an integrated process for keeping your best customers by Lowenstein, Michael W. Material type: Book; Format: print ; Literary form: not fiction Publisher: Milwaukee, Wis. : ASQC Quality Press, c1995Availability: Items available for loan: Dhaka University Library [658.812 LOC] (1). Add to cart (remove)
	14.		The customer is usually wrong! by Jandt, Fred Edmund. Material type: Book; Format: print ; Literary form: not fiction Publisher: Indianapolis, IN : Park Avenue, c1995Availability: Items available for loan: Dhaka University Library [658.812 JAC] (2). Add to cart (remove)
	15.		The 6 imperatives of marketing : lessons from the world's best companies by Magrath, Allan J. Material type: Book; Format: print ; Literary form: not fiction Publisher: New York, NY : American Management Association, c1992Availability: Items available for reference: Dhaka University Library [658.8 MAG] (1 ). Add to cart (remove)

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